Remote Access
Quickly enable remote assistance by downloading the Remote Support Agent. Once installed, our
technicians can securely access your device to troubleshoot and resolve any issues, saving you
time and ensuring seamless support from Internal IT.
Allow Internal IT Access to Your Computer
Enable Temporary Access for Expert Support
01
Download and Open
Choose either Windows or Mac from the icons below to download the Remote Support Agent. After the download is complete, open the file to begin installation.
02
Allow Changes
Click “Yes” when prompted to allow Internal IT to make changes to your device.
03
Share the Code
Share the 9-digit code displayed on your screen with Internal IT to enable remote access to your machine.
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Head Office
133 Mandurah Tce
Mandurah WA 6210 -
Western AustraliaQueensland
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Enquiries
